Using IP intercom in parking lot

In today's society, with the constant increase of the number of cars, the scale and number of parking lots are growing, and the complexity of their management is becoming increasingly obvious. In order to improve the efficiency of parking lots, ensure safety and optimize the quality of service, various advanced technologies are being introduced.

Among them, IP intercom systems play a vital role in parking lot management due to their excellent functions and characteristics, becoming the main choice for many parking complexes. In this blog, I will tell you about the application of IP intercom systems in parking lots.

How do IP intercom systems work?

Based on network transmission technology, the IP intercom system converts voice signals into digital signals and transmits them via an IP network. In the parking lot scenario, the system mainly consists of the management software and the IP intercom main unit installed in the control center, and the IP intercom subscriber units distributed throughout the parking lot and at the entrances and exits.

These devices connect to the network switch via the Ethernet interface and use the data network to exchange information. When an emergency occurs, the user only needs to press the call button on the IP intercom subscriber unit, and the signal will be quickly transmitted to the IP intercom main unit in the control center via the network. This can immediately establish voice (or video) communication with the staff to ensure timely resolution of the problem.

Functions of the IP intercom system in the parking lot

Voice communication function

The system realizes two-way voice communication, which fully meets the communication needs of various parking lot scenarios. For example, when car owners encounter problems such as payment objections, car scratches or barrier failure, they can contact the control center with one click via IP intercom subscriber units installed in the parking lot or at the entrances and exits.

The duty personnel at the control center can obtain real-time call information and provide timely assistance thanks to the call location displayed by the system. This greatly reduces the problem-solving time and improves the parking experience for car owners.

Call recording function

All conversations can be recorded. This function plays a key role in dispute resolution, special event verification and management verification. When a dispute or abnormal situation occurs in the parking lot, the call recording can be retrieved to reconstruct the incident and provide a solid basis for subsequent processing and decision-making.

Call function

IP intercom master units can call each other or any IP intercom subscriber unit in the system. This enables the parking control center to communicate effectively and timely with the equipment or personnel in each area, allowing for rapid information transfer and smooth parking management.

Remote barrier opening function

When the barrier fails to open, the control center staff can remotely open it via the IP intercom system to quickly release the passage, reduce congestion and ensure the normal operation of the parking lot.

Integrated with video surveillance function

The IP intercom system can be integrated with the video surveillance system. When car owners and management staff establish communication, the video surveillance can be automatically activated, allowing the management staff to view the conditions on the spot in real time and understand the problems more clearly.

This provides support for accurate assessment and effective problem solving. For example, when a car owner reports a suspicious person near the vehicle, the staff can immediately view the images from the scene via the linked video surveillance and take appropriate measures.

Terminal status monitoring function

The system can remotely monitor the online status, working status and abnormalities of the IP intercom main and subscriber units. When a unit is detected to be faulty or disconnected, the system can promptly issue a warning to remind the management staff to perform maintenance. This ensures the stable operation of the entire IP intercom system and prevents service interruptions due to equipment failure.

Daily announcement function

The control center can initiate daily announcements for all or part of the IP intercom subscriber units in the parking lot and at the entrances and exits. For example, announcing important information about changes in parking rules during special periods ensures that all car owners and staff receive the information in a timely manner.

Emergency Broadcast Function

In case of an emergency such as fire, earthquake, serious vehicle failure affecting traffic, etc., the control center can immediately make an emergency announcement and quickly notify all or some of the relevant IP intercom subscriber units.

This can timely transmit emergency response measures to the parking lot staff, guide the safe and orderly evacuation of people and vehicles, maximally ensuring the safety of life and property.

Advantages of the IP intercom system in the parking lot

Effective management functions

"Video communication and visual management" of the IP intercom system improves the accuracy of situation assessment and handling on the spot. "One-click call and quick response" greatly shortens the time for solving problems. "Call and video recording for event tracking" effectively protects the rights and interests of the parking lot operator and the car owner.

Easy deployment and expansion

All the main and subscriber units of the IP intercom system are connected to the network switch via the Ethernet interface and use the data network to exchange information.

When expanding, it is only necessary to add the corresponding main or subscriber intercom units, without the need to rebuild the original system. This significantly reduces the cost and complexity of upgrading and expanding the system, providing a reliable guarantee for future development and expansion of the parking lot.